Terms and Conditions

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PAYMENT

Prices are subject to change without notice but once an order is placed, your price will be honored. For now, dumsmall.com accepts payment via direct deposit into our bank account, Bank Transfer, Online while shopping with Collecta .

OUT OF STOCK ITEMS

If the product you have ordered is out of stock we will contact you within 24 hours of your order being placed (excludes Saturday and Sunday). You will be given the opportunity to cancel the order or choose an alternative item. If the product is being ordered by dumsmall.com, you may place your order on BACK ORDER. Goods on Back order will be dispatched as soon as they are received by dumsmall.com

RETURN OF DAMAGED GOODS

If you receive an item that is not in perfect condition, please contact us within 3days if you are within Lagos or 5-7days if you are outside Lagos  days to arrange a replacement. We ask that you kindly return the goods with labels and packaging included. dumsmall.com will replace faulty items on approval of fault. No shipping will be charged on replacement of faulty items. If, for any reason we no longer have the product in stock we will offer you an exchange or a refund. Please allow 14 days for a refund to be processed.

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